Terms & Conditions
We accept Paypal, Square and Direct Pay via Squarespace. Large Custom Orders will require at least a 50% deposit. If you are unable to pay with either of these methods, please send me a message and I'd be happy to work out a different arrangement. I will only ship the item after payment has been received and has also cleared.
Handling takes up to 3 days. Items are shipped via First Class with confirmation tracking (shipping upgrades are available, though). I take great care in my work and would like for you to receive your item exactly how it left my studio.
***Please note that International Orders outside of the United States may be liable for customs fees. We do not cover the customs charges or import fees. It is your responsibility to comply to your country's policies***
Refunds and Exchanges
These pieces are handmade, we try our best in describing the item as best to our ability along with taking pictures that showcase each piece. Unless already in stock, each item is considered "made-to-order". I will do my best to offer an exchange or store credit as I strive to make each customer happy. Due to hygienic reasons, I cannot offer returns or exchanges on my Shower Caps unless they have been unused (with the tag intact and in original wrapping). I ask that you please contact me within 7 business days so that I may remedy any issue in a timely manner.
If there is an issue with shipping (ie lost, stolen, damaged), please contact me within 7 business days of receipt of the package and I will work with you to find the best solution for the problem at hand.
Additional Policies and FAQs
If you are ordering a Shower Cap, please expect about a week's turnaround time for completion. Hand Embroidery should take about 3-4 weeks for completion. Everything else in my shop is running about a week in production time.
If you are interested in purchasing our wares for wholesale or consignment, please contact us! We'd love to talk with you!